Android 9 Play Store Error Retrieving Information From Server Df-Dferh-01. Clear the google play store cache open the settings app > apps & notifications > apps. Web open the google play app and press the home button to return 2.
Restart your phone and open the google play store app. Update your android device 1. I am getting the same problem when trying to access the music tab.
Tap On Clear Cache And Clear Data.
Web users say whenever they try to access google play store, all they get to see is a notification stating “error retrieving information from server. Set date and time to automatic 3. It can cause glitches and interruptions.
Remove And Add Google Account 1.4.
Restart your phone and open the google play store app. Go to settings > apps. I am getting the same problem when trying to access the music tab.
Now, Finally, Add Your Google Account Once Again.
Empty cache reset the app preference add your google account once again reinstall google play services clear the cache under google framework services if none of this works, you should consider filing a report. Update your android device 1. If this didn’t fix the error, then follow the other solutions shred below in this troubleshooting guide.
Web Go To Settings On Your Phone.
Reinstall play store updates 1.5. It indicates issues with retrieving the required information from the server. Share follow answered jun 13, 2017 at.
Update Google Play Store 5.
Then scroll down and tap on account. Web this help content & information. Web 1 have you fixed this?